Privacy Policy

SPA OVARIUM takes the security of data collected from visitors to our website seriously and cares about how this information is handled.

SPA OVARIUM processes the data collected from visitors to our website in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial or federal laws and regulations concerning the protection of personal information (collectively referred to as the “Act”).

1. PERSONAL INFORMATION COLLECTED

When you browse our website, SPA OVARIUM may collect certain personal information about you. In general, we only collect such personal information when you provide it to us directly and voluntarily.

For the purposes hereof, the term “personal information” refers to any information concerning an identifiable individual or that can be used to identify an individual, as defined by the PIPEDA.

This personal information may include:

  • Your name and address;
  • Your phone number, postal address, email address, or other personal contact information;
  • Banking details, credit card numbers, or other billing-related information;
  • Personal data you provide to us as a client;
  • Details of your visits to our websites or other information collected through cookies and other tracking technologies;
  • Technical data, such as your computer’s Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using;
  • Marketing-related information and your communication preferences;
  • Any other personal data you may provide to us.

2. USE OF PERSONAL INFORMATION

What purposes are your personal information used for?

SPA OVARIUM collects, uses, and discloses personal information about its employees, clients, and suppliers as part of providing its services, activities, and, in some cases, to fulfill legal obligations arising from the Act. The personal information SPA OVARIUM collects may also be necessary for fulfilling its contractual obligations toward its clients and other third parties.

For example, we collect, use, and disclose your personal information for the following purposes:

  • Establishing and maintaining our relationships with clients, suppliers, and other partners;
  • Providing professional advice and services, fulfilling our professional obligations, and avoiding conflicts of interest;
  • Disclosing personal information to third parties and receiving personal information from them in order to provide professional services;
  • Evaluating the opportunity for SPA OVARIUM to establish business relationships with potential clients or suppliers, including evaluating their creditworthiness;
  • Issuing invoices, following up on billing, collecting sums owed to us, and, if necessary, exercising our legal remedies related to such collection;
  • Establishing or maintaining an employment relationship or a contractual relationship, or terminating them;
  • Analyzing the needs and preferences of our clients, suppliers, and third parties, and communicating with them regarding this, including through surveys or evaluations;
  • Developing, improving, marketing, selling, or providing SPA OVARIUM services;
  • Distributing newsletters and other informational communications, information related to training workshops, seminars, conferences, meetings, or other events;
  • Collecting, using, and disclosing your personal information as permitted by legal or regulatory requirements and complying with those requirements or provisions; and
  • Collecting, using, and disclosing your personal information for any other purposes to which you consent.

3. CONSENT

How do you obtain my consent?

Subject to the possibility of obtaining implied consent under the Act or if the Act provides an applicable exception to obtaining consent, if we collect your personal information for any reason, such as for a job application process, for example, we will directly ask for your explicit consent or give you the option to refuse to provide us with your personal information.

How can I withdraw my consent?

We offer you the option to unsubscribe or withdraw your consent for future communications regarding any marketing communications sent to you. If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at the following email address, by mail at: 400 Beaubien E., Montreal, QC, H2S 1S3, or by clicking on the unsubscribe link at the bottom of the emails we send you.

4. DISCLOSURE

We will not disclose, exchange, or sell your personal information to anyone unless you have expressly authorized us to do so or we are required to do so by law or by a court order.

5. THIRD-PARTY LINKS

You may leave our website by clicking on certain links contained on our site. If you visit third-party websites from such a link, we recommend that you carefully read their privacy policies before submitting personal data. SPA OVARIUM assumes no responsibility for the privacy practices of these other sites.

6. SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that your data is not lost, stolen, accessed, disclosed, altered, or destroyed inappropriately.

SPA OVARIUM ensures that the personal information it collects is as accurate, complete, and up-to-date as necessary for the purposes for which it is used. You have the right to request access to the personal information we have collected about you and to correct it if necessary. You can submit such a request or any question or complaint regarding this policy or SPA OVARIUM‘s privacy practices to our Personal Information Protection Officer by email at antonia@ovarium.com.

7. COOKIES

Cookies are small data files transmitted to your computer’s hard drive by a website. They store your preferences so that your subsequent visits to the website are more efficient. Cookies help us identify you and may be necessary to provide the products and services you request. Cookies may store various information, including the number of visits to a website, your purchase history, registration information, and the number of visits to a page or other element of the website. The use of cookies is common on most major websites to improve customer service. We may use cookies to know your preferences and track your activities on our website: spaovarium.com.

Most browsers are designed to accept cookies but can easily be changed to block them. Your browser’s help files contain information on blocking cookies, detecting cookies transmitted to you, and disabling them. However, if you decide not to accept cookies from our website, you may not be able to take advantage of all their features. If we use cookies to profile you or geo-locate you, we will notify you beforehand and do so in compliance with the Act.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify or supplement this privacy policy at any time. Therefore, we encourage you to review it periodically. Changes and clarifications will take effect immediately after they are posted on our website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of the information we collect, how we use it, and under what circumstances we disclose it, if applicable.

9. QUESTIONS AND CONTACT

If you wish to correct, modify, or delete any personal information we have about you or access it, file a complaint, or simply want more information, contact our Personal Information Protection Officer at:

Antonia Couture, Assistant Director
Email: antonia@ovarium.com
Phone: (514) 271-7515 ext. 108

These terms of use were last updated on September 20, 2023.